Refund Policy
Last updated: August 1, 2025
30-Day Money-Back Guarantee
We stand behind the value of Content Engineer. If you're not completely satisfied with your experience within the first 30 days of enrollment, we'll provide a full refund.
No questions asked. We're confident in the value we provide, and we want you to feel confident in your investment too.
How to Request a Refund
To request a refund within the 30-day period:
- Send an email to refunds@contentengineer.com
- Include your enrollment email address
- Include your order/transaction ID if available
- Let us know the reason for your refund request (optional but helpful for improvement)
We typically process refund requests within 1-2 business days, and you'll see the refund in your account within 5-10 business days depending on your payment method.
What Happens After a Refund
Upon processing your refund, your access to Content Engineer services will be revoked, including:
- • Discord community access
- • AI-powered tools access
- • Future mentoring sessions
- • All Content Engineer materials and resources
Refunds After 30 Days
While our standard guarantee is 30 days, we understand that exceptional circumstances can arise. If you have a situation beyond the 30-day window, please reach out to us at refunds@contentengineer.com and we'll consider your request on a case-by-case basis.
Partial Refunds
Content Engineer is priced as a complete package. We do not offer partial refunds for individual components of the service (e.g., just the tools or just the community access).
Our Commitment
We're committed to providing exceptional value and support. If you're experiencing issues or have concerns about your Content Engineer experience, please reach out to us at support@contentengineer.com before requesting a refund. Often, we can resolve issues or provide additional guidance to help you succeed.
Contact Us
For refund requests: refunds@contentengineer.com
For general support: support@contentengineer.com